Our Commitment
Hh baje is more than a betting platform — we believe every player deserves an experience that is safe, enjoyable, and in control. Responsible gaming isn't just a policy for us; it's at the heart of every decision we make.
Millions of people in Bangladesh enjoy online gaming — most play responsibly, purely for entertainment. But sometimes gaming behaviour can spiral out of control. When that happens, it's our responsibility to step in and help.
On this page you'll find everything you need — responsible gaming principles, our protective tools, how to spot problem behaviour, and where to get help when you need it. hh baje wants every session to end with a smile.
Remember: gaming is entertainment, not a source of income. Never bet beyond your budget. If something feels wrong, contact our support team right away.
Responsible Gaming Principles
Responsible gaming at hh baje means putting your wellbeing, family, and financial security first — above everything else.
Set a Budget
Only play with money you can afford to lose without it affecting your daily life. Set your limits in advance — that's the first step toward responsible gaming.
Respect Your Time Limits
Decide how long you'll play before you start. Extended sessions cloud your judgement. Take regular breaks and make time for family.
Play for Fun
Playing at hh baje should be fun, not a way to relieve stress. If you find that gaming is adding to your anxiety, that's a warning sign worth taking seriously.
Don't chase your losses
Chasing losses with bigger bets is a dangerous habit. Every session is independent — let go of past losses and start fresh.
Put family first
Don't let gaming affect your family relationships or responsibilities. Time with loved ones should always come before time at the tables.
Never play with borrowed money
Never bet with borrowed money or funds that belong to someone else. Gaming under financial pressure will only make things worse.
Our Protection Tools
Hh baje offers a range of free tools to help you stay in control. They're entirely optional and can be activated at any time.
Deposit Limit Settings
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Lowering a limit applies instantly, but increasing one requires a 24-hour cooling period — giving you time to think it over.
Session Time Limit
Set a limit on how long you play in one sitting. When your time is up, hh baje will automatically alert you and, if needed, end your session.
Cooling-Off Period
Need a break? Temporarily close your account for anywhere between 24 hours and 6 weeks. During this period, you won't be able to log in or place any bets.
Self-Exclusion
If you need a longer break, you can suspend your account for anywhere between 6 months and 5 years, or close it permanently. During self-exclusion, you will not receive any promotional emails or offers.
Reality Check
You'll receive pop-up notifications at set intervals summarizing how long you've been playing and how much you've spent — keeping you aware and in control.
To activate these tools, visit your profile settings or email support@hhbaje.app. Our team will help you get set up within 24 hours.
Steps to Set Your Limits
Setting up protection tools on hh baje is quick and easy. Just follow these steps:
Log In to Your Account
Sign in to hh baje with your username and password.
Go to the profile menu
Click your name in the top right corner and select "Account Settings".
Open the "Responsible Gaming" tab
Within Settings, select the "Responsible Gaming" option.
Enable the tools that work for you
Set a deposit limit, session time limit, cooling-off period, or self-exclusion — whatever you need.
Confirm
Save your preferences. Changes take effect immediately and you'll receive a confirmation email.
Recognising the Warning Signs
Problem gaming develops gradually. If you notice any of the signs below, seek help right away.
Repeatedly going over your budget
Placing bigger bets to chase losses
Unable to stop playing, keep coming back
Lying or hiding the truth because of gaming
Withdrawing from family and friends
Taking on debt or spending your savings to play
Difficulty focusing at work or studies
Feeling restless or on edge when you can't play
If two or more of these signs apply to you, please reach out to us right away or activate self-exclusion. Asking for help isn't weakness — it takes courage.
Take a Self-Assessment
Ask yourself the questions below. If most of your answers are "yes," consider reaching out for help.
Do you often end up spending more than your set budget?
Do you keep coming back to play even when you've thought about stopping?
Have friends or family expressed concern about your gaming?
Do you find yourself irritable or feeling low after a loss?
Is gaming getting in the way of work, sleep, or meals?
Have you borrowed money or used someone else's funds to finance your gaming?
This is an awareness self-assessment, not a professional diagnosis. If you have concerns, contact us directly at support@hhbaje.app.
FAQ
Here are answers to the most frequently asked questions about responsible gaming.
Minor Protection
No one under 18 can create an account on hh baje. This policy is strictly enforced. We are committed to keeping minors away from gaming.
If you have children or teenagers at home, please take the following steps:
- Keep your device password or PIN protected so children cannot access your account.
- Never share your login details (username and password) with anyone.
- Always log out when you're done playing.
- We recommend not saving payment details in your browser.
- Talk to your children about online safety.
If you suspect a minor is using hh baje, please report it to support@hhbaje.app right away. We will act promptly.
Help & Contact
Hh baje is always here to support responsible gaming. Reach out to us anytime, for any concern:
- Email: support@hhbaje.app — use "Responsible Gaming" as the subject line
- Response time: Usually within 24 hours, faster for urgent cases
- Live Chat: While logged in to the platform, click the chat icon in the bottom right corner
Our responsible gaming team is specially trained — they won't judge, they'll just help. Everything you share is kept completely confidential.
Bangladesh National Mental Health Helpline: Kaan Pete Roi — 01779-554391 (Free and confidential). Gaming addiction is a mental health issue — don't hesitate to seek professional help.